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Privacy policy

Last update: May 17th, 2018

  1. Scope Of Application, Personal Data, Protection Of Privacy

    1. This privacy policy solely applies to the websites of iStaging Corp., a Taiwan corporation, with a principal place of business at 11F, No.27, Siyuan Rd. Xinzhuang Dist., New Taipei City 242, Taiwan (R.O.C.)– under www.iStaging.com. Hereby all visitors and users of www.iStaging.com (hereinafter “user”) are informed about the handling of their data, in particular the extent and purpose of the elicitation of personal and other data.

    2. Personal data means any information relating to an identified or identifiable person which can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, economic, cultural or social identify of that natural person.

    3. iStaging is obliged to protect the privacy of all users of www.iStaging.com . Personal data will only be collected and processed, if it is legally permitted or if the user has explicitly and freely agreed to the processing of data for one or more specific purposes. IStaging ensures that personal data will only be processed lawfully, fairly and in a transparent manner regarding the data subject in accordance with the data protection laws of Taiwan and solely for the purposes defined under § 2 and the following paragraphs. When offering its services or goods to individuals within the EU, iStaging conforms to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

    4. iStaging will require you to fill in your personal information (such as your name or telephone number) if you want to use the TourRing (real-time guidance) function. The owner of the link will thus be able to access your personal information and contact you furtherly.

  2. Collection Of Data When Visiting www.iStaging.com

    1. In general, it is not necessary to provide personal data in order to use the websites and the online services (hereinafter “services”) offered by iStaging under www.iStaging.com. Merely access data without any personal reference are being stored such as
      • the name of your internet access provider,
      • the internet site the user is coming from and
      • the names of the requested files and their request date.

      This data is only collected in order to enable the use of the sites of www.iStaging.com, to guarantee system security and to improve IStaging ’s offerings. The data collected does not allow any conclusion to be drawn to individual persons.

    2. Furthermore, iStaging uses cookies (§ 5) during the visit of www.iStaging.com. It may occur that third party content such as videos are embedded on www.iStaging.com. For access of this content, it is necessary to disclose the user’s IP address to the third party provider.

    3. Personal data is only collected and processed, if the user has freely and explicitly given his consent to processing of his personal data by iStaging. Personal data is collected by iStaging in the course of orders of goods (§ 3) and in the context of registration for the services of iStaging (§ 4); they are stored and processed on iStaging's servers that are located within the United States. The hosting provider is Google via its Google Cloud Platform service; its heardquarters are located at : VERONIQUE BORDES - MOUNTAIN VIEW CA 94043 - UNITED STATES and the headquarters of the Ireland subsidiary where the data is stored: GORDON HOUSE DUBLIN 4 - BARROW STREET - IRELAND. The hosting provider can be reached by email at: [email protected]. Website: https://cloud.google.com/. For any collection of personal data by payment service operators, only those companies offering the particular payment service are responsible (§ 7).

    4. Within the limits of their respective attributions, the following third parties may have access to personal data:
      • The authorized staff of the marketing department, sales department, guest service, administrative, logistics and IT services of iStaging;
      • The authorized personnel of iStaging’s subcontractors (for example the suppliers providing services regarding data analysis, order fulfillment, postal services etc.), noting that iStaging ensures that they show serious guarantees of security and confidentiality of the personal data submitted to them;
      • The authorized staff of the internal services in charge of the control.

    5. The user may revoke his consent to the storage, processing and use of collected data at any time, respectively, object to the use for commercial advertisement.

  3. Collection and Processing Of Data During Orders Of Goods, Extent And Purpose Of Collecting Data, Consent

    1. Collection of personal data in the context of orders of goods

      2. In the context of orders of goods by the user, iStaging collects, stores and processes the following personal data required for processing the contracts:
      • name
      • first name
      • street
      • house number
      • city
      • country
      • email address
      • data of chosen payment method.

      The personal data is collected and processed solely for the purpose of orders of goods. It will only be processed to the extent and duration necessary to achieve such specific purpose.

      By clicking the button “I Agree” consent is given to the collection and processing of personal data in the context of orders of goods and their usage described in the following subsections (2) and (3).

      Further personal data may be collected by the payment processor chosen by the user (§ 7).

    2. Usage and processing of personal data for the purpose of the purchase processing

      iStaging collects, stores and processes all personal data collected in the context of orders of goods for the purpose of purchase processing, including any potential subsequent warranties, for IStaging ’s services, for the technical administration as well as for iStaging’s own marketing purposes, subject to the user’s right to object thereof at any time.

      As far as it is necessary for the purpose of processing the purchase or if the user has explicitly agreed to it, personal data will be shared or otherwise transferred to third parties. For example, in the context of handling the orders certain service providers (logisticians, carriers, banks) chosen by iStaging shall receive all necessary data for handling the order. The service providers chosen by iStaging must exclusively use all shared personal data in order to fulfil their task. Any further usage is not permitted and none of the service providers will exceed their authority.

    3. Usage and processing of personal data for marketing purposes and for product recommendations via email.

      4. Beyond processing the transaction, iStaging uses the collected and stored personal data in order to communicate with the user regarding his orders, certain products or marketing measures and in order to recommend products that the user might be interested in, subject to the user’s right to object thereof at any time.

      The user regularly receives product recommendations via email. This service will be operated regardless of the newsletter service. By this means, the user shall get access to information about iStaging products that may interest him on the basis of his last purchase.

  4. Collection and Processing Of Data In The Context Of The Provided Services, Extent And Purpose Of Collection, Consent

    1. Collection of personal data during registration and use

      2. During the process of registration for the use of the provided services on www.iStaging.com, iStaging alternatively stores and processes the following personal data:
      • email address
      • login data of the user's Facebook account
      • login data of the user's mobile phone number.

      Beyond registration, iStaging does not collect any personal data during the use of the service as far as the user does not provide them voluntarily and explicitly consents to their processing.

      The user gives his consent to the collection and processing of personal data within the scope of the registration and to the use described as followed in (2) – (4) by clicking the button “Sign up” at the end of the registration process.

    2. Use and processing of personal data

      3. The personal data is collected and processed solely for the purpose of the provided services. It will only be processed to the extent and duration necessary to achieve such specific purpose.

      Personal data are collected, stored and processed for the purpose of providing iStaging’s services, for inherent services, for the technical administration, especially for registration and in order to identify the user in the context of the login, for the allocation of the user’s account as well as for marketing purposes, subject to the user’s right to object thereof at any time.

      Personal data will only be transferred or otherwise transmitted to any third party, if it is necessary for the purpose of providing services or billing or if the user previously has explicitly given his consent. The service providers chosen by iStaging must use such data exclusively for the intended purpose. Any further usage is not permitted and none of the service providers will exceed their authority.

      Within the scope of registration and login via Facebook, iStaging transfers the following login data to the following service providers:
      • Facebook outside of Canada and Europe: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
      • Facebook USA and Canada: Facebook Inc. 471 Emerson St., Palo Alto, CA 94301–160, USA

    3. Storage of panoramas and files during usage

      4. Beyond that, iStaging stores and processes data voluntarily uploaded by the user who explicitly consented to their processing, during the use of iStaging ’s services, such as
      • images
      • panoramas
      • other files
      • other data connected to these panoramas or files, for example geographic coordinates of the panoramas taken.

      The panoramas and other files will be stored on iStaging’s servers (§ 2 III). Any transfer or other transmission to any third party will only be made by the user himself, for example by sharing or posting in social media platforms. iStaging has no influence on the data processing by those social media platform providers.

    4. Usage and processing of personal data for marketing purposes and for product recommendations via email

      5. Beyond the purpose of providing services, iStaging uses the collected and stored personal data in order to communicate with the user about his orders, certain products or marketing measures and in order to recommend products that the user may be interested in, unless the user objects thereof.

      The user regularly receives product recommendations via email. This service will be operated regardless of the newsletter service. By this means, the user shall get access to information about iStaging products that may interest him on the basis of his last purchase.

  5. Retention Period Of The Personal Data

    1. The user’s personal data will not be stored beyond the time limit strictly necessary to the specific purpose for which it was collected.

    2. However, iStaging will keep such data for the purpose of analyzing or compiling aggregated statistics, for a duration exceeding the time necessary for the purposes for which it was collected, after irreversibly anonymizing them.

    3. The data used for commercial prospecting purposes will be retained for a maximum period of three (3) years from the end of our commercial relationship, subject to the user’s right to object thereof.

  6. Cookies, Storage, Consent

    1. Cookies without reference to online advertisement

      2. iStaging places so-called cookies that are necessary for iStaging's services on www.iStaging.com. Cookies are small text files that are placed on your computer and which your browser stores. Cookies do not contain personal data. Beside others they serve the purpose to verify the user’s authority for the request of the desired article or for online services, and to store the user's input on our website (login session cookie, shopping basket cookie, security cookie). After closing your web browser, most of the cookies iStaging uses will be deleted from the user's hard disk ("session-cookies"). The so-called "permanent cookies" remain on the user's computers, devices and enable iStaging to identify him on his next visit.

    2. Tracking Cookies, Onsite Targeting, Retargeting

      3. Beyond that, iStaging places so-called "Cookies" or code snippets in order to create online advertisements adjusted to the user and his interests for so-called onsite-targeting and re-targeting. In this process, available data will be used, such as

      • information about the computer and the connection to the internet,
      • operating system and platform,
      • order history, service history,
      • date and time of the visit on www.iStaging.com, and
      • products the user viewed.

      1. Onsite-Targeting

        2. iStaging uses data stored by placing cookies to create advertisements adjusted to the user and his interests (so-called Onsite-Targeting). iStaging uses these information solely in pseudonymized form to improve its internet service as well as to send individual advertisement interesting and necessary for the user.

      2. Re-Targeting

        3. iStaging cooperates with external partners to place and optimize inherent or external insertions of advertisements. iStaging uses data stored by placing cookies to create advertisements on websites of third parties adjusted to the user and his interests (so-called Re-Targeting). This form of advertising is entirely pseudonymous. No personal data will be stored by placing cookies will be joined with personal data.

        For the purpose of re-targeting, iStaging transfers data stored by placing cookies to the following service providers.

      3. Consent

        4. The user explicitly agrees to the usage of cookies by iStaging and collection, storage and use of usage data for marketing purposes of onsite- and re-targeting described under (2.). The user further agrees to data storage in cookies for longer than the browser session and a recall of them during his next visit. In any event, the lifetime of these cookies will not exceed thirteen (13) months.

    3. Prevention from Cookies

      4. The user has the opportunity of preventing the storage of cookies on his computer by making appropriate changes to his browser settings which however may limit the functionality of the offer. Users can always deactivate the storage of cookies on their browser, limit the storage to only certain websites or change their settings so that the browser will notify them before a cookie is stored. Users can delete cookies from their hard disk at any time by using the data protection functions of their browser. In this case, the functionality and user-friendliness of www.iStaging.com could be limited

  7. Newsletter

    1. For its newsletter service iStaging uses the so-called Double Opt-In method, so that the user receives a newsletter via email only after explicitly confirming the activation of the newsletter service. The service is activated only after clicking the link sent to the user in the confirmation email after his registration for the newsletter service.

    2. For deregistration from the newsletter a notification in writing to the contact data as stated in § 9 suffices. Besides that it is possible to unsubscribe from the recipients list by clicking the deregistration link every newsletter contains.

  8. Collection Of Data For Payment Processing

    9. For payment processing iStaging uses the following external payment processors:
    • Stripe
    • Paypal
    • Alipay
    • Payment via credit card

    iStaging hereby emphasizes that the chosen payment processor may collect, process and use further personal data. Insofar iStaging is not responsible; the terms of use and privacy policies of the aforesaid payment service providers shall apply exclusively.

  9. External Web Analysis Services / Social Plugins

    1. Google Analytics

      2. For its website www.iStaging.com iStaging uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View CA 94043, USA (in the following "Google").

      Google Analytics uses “cookies” (§ 6) that allow the analysis of the user’s utilization of the website. Information about your use of this website generated by the cookie (including your IP address) will be transferred to and saved on any server of Google in the US.

      Following the information given by Google, these information are only used in order to evaluate your use of the website, to compile reports on the website activity for the website providers and to provide further services related to the use of the website and the internet. If necessary, Google may as well transfer those information to third parties, if it is prescribed by law or if third parties process those data on behalf of Google. Not in any case, Google will relate your IP address to other data of Google. You can prevent the installation of cookies by making appropriate changes to your browser settings. In that case, iStaging emphasizes that you may not be able to use all features of this website to the full extent.

      Your visit on www.iStaging.com is currently recorded by Google-Analytics.

      By using www.iStaging.com the user agrees to the processing of all data collected by Google described as outlined above and for the above-stated purpose .

      The consent to collection and storage of data may be withdrawn for the future at any time under this link.

      iStaging would like to point out that this website uses Google Analytics with the extension “anonymize IP” so that IP addresses are only processed further in abbreviated form to prevent them from being directly linked to a particular individual.

    2. Facebook

      3. iStaging has integrated an embedded program (Plugin) on www.iStaging.com of the third party provider Facebook, Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA. The Facebook-plugins may be recognized by the Facebook-logo or the "like button" (like) on our website.

      Further information on Facebook plugins may be found under this link.

      If users visit IStaging's website www.iStaging.com, a direct connection between their browser and the Facebook server will be established via the plug-in. Thereby Facebook receives the information that the IP address at this time allocated to your computer or to your internet connection has visited the website www.iStaging.com.

      If users click the Facebook "like-button" whilst logged in with their Facebook account, they can link the contents of iStaging's websites to their Facebook profile. In this way, Facebook can allocate the visit of these websites to your user account. iStaging does not have any knowledge of the content of the transferred data as well as its usage by Facebook. Further information on this may be found in the privacy policy of Facebook.

      If you do not wish for Facebook to allocate the visit of our websites with your Facebook account, please logout from your Facebook account.

  10. User's Rights

    1. Each user has the right to withdraw his given consent at any time, for the future, to the collection, storage, processing and usage of personal data or usage data i.e. for marketing purposes or object to the receiving of advertisement. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal..

    2. Each user may request confirmation from iStaging as to whether his personal data is being processed. iStaging will ensure access to that personal data and provide the user with a copy of the data upon request. iStaging will provide information concerning i.e. the purpose of the processing, the categories of data that are being processed, the recipients of the, the type of processing (automated or not).

      If the user discovers errors in the personal data that is being processed by iStaging, he has the right to rectification of the data without undue delay. Likewise, the data subject has the right to complete the data if it is incomplete.

    3. Each user has the right to request from iStaging the erasure of personal data concerning him without undue delay where one of the following grounds applies: (i) processing is no longer necessary for the intended purpose, (ii) the user objects to the processing and withdraws its consent, (iii) the user objects to the processing and there are no overriding legitimate grounds for the processing; (iv) the processing is unlawful; (v) erasure is necessary for compliance with a legal obligation; or (vi) when the data concerns a child and has been collected via information society services.

    4. Instead of requesting erasure, each user may also request a restriction of the processing of personal data, in the event that the personal data is inaccurate, unlawful or pending a decision on a complaint lodged by the user.

    5. Each user is allowed to request that iStaging provides a copy of the data concerned in a structured, commonly used and machine-readable format in order to transmit these data to another controller of choice without hindrance from the controller to which the personal data have been provided in the first place.

    6. Any of these rights shall be exercised by given informal notification via email to [email protected] or via air mail to iStaging Corp., 11F, No.27, Siyuan Rd. Xinzhuang Dist., New Taipei City 242, Taiwan (R.O.C.).

  11. Notification of Breach

    1. In the event of a personal data breach, iStaging shall report without undue delay and, where feasible, no later than 72 hours after having become aware of it, notify the personal data breach to the data protection authority competent, unless the personal data breach is unlikely to result in a risk to the user’s rights and freedoms.

    2. Where a personal data breach is likely to result in a high risk to the rights and freedoms of a user, iStaging shall communicate the breach to that user without undue delay. No notification shall be necessary where any of the following conditions have already been met: (i) technical and organizational measures have been applied to the personal data which will render it unintelligible to unauthorized persons (such as encryption); (ii) steps have been taken to ensure the originally high risk is no longer likely to materialize; or (iii) to notify each data subject would involve disproportionate effort, in which case a public communication or other method of information is used which would inform the affected data subjects in similarly effective manner.

    3. A personal data breach occurs when a breach of security leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

  12. Right To Lodge A Complaint With A Supervisory Authority

      13. Without prejudice to any other administrative or judicial remedy, any user shall have the right to lodge a complaint with a data protection authority, in particular that of his habitual residence, place of work or place of the alleged breach.